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About Us

MSM has a diverse portfolio in multiple jurisdictions and industries

MSM Loss Management is the preferred provider of business interruption, economic loss consulting, litigation support, claims management, forensic accounting and related support services in Australia, Asia and the Pacific.

Importantly all MSM companies are authorised to provide Claims Handling and Settling Services as defined under the Corporations Act as follows:

Our Victorian business – Southern MSMLM P/L is an Authorised Representative (No. 001295154) of MSM Claims Handling P/L (AFSL 532217).
Our NSW business – MSM Loss Management (Australia) P/L is an Authorised Representative (No. 001294092) of MSM Loss Management P/L (AFSL 530724).
Our Western Australian business – MSM Loss Management Perth P/L is an Authorised Representative (No. 001294093) of MSM Loss Management P/L (AFSL 530724)

With offices across Australia, MSM’s reach allows us to service our clients with a hands on and practical approach.

MSM is totally independent and comprises a multi-disciplined professional team including qualified Accountants with over 25 years experience across a diverse range of industries and organisations.

The MSM team have both technical and practical experience through their involvement in thousands of claims and litigated matters in both the public and private sectors.

MSM is regularly engaged by major, insurance brokers, solicitors, accountants, government and public utilities as recognised experts.

Some of the industries where MSM specialise include:

  • Mining, minerals metals
  • Construction
  • Oil and Gas
  • Power generation and distribution
  • Ports rail and infrastructure
  • Logistics support
  • Retail and wholesale
  • Food
  • Aerospace and aircraft
  • Semi-conductors
  • Print and media
  • Manufacturing
  • Tourism, hospitality and services
  • Marine
  • Water and water treatment plants
  • Pipelines


An MSM team member can provide assistance in any one of the MSM areas of expertise.

Call 1300 76 67 67 in Australia or 0800 766 767 in New Zealand or contact your local MSM office for a free consultation.

Contact us

MSM Technical Enquiries